Sweepstakes Rules

HappyEnding Casino is a social casino and sweepstakes platform. It does not offer real-money gambling. You can play using virtual currencies, and only Sweeps Coins can be used to enter sweepstakes-style gameplay that may be redeemed for prizes under these rules.

These Sweepstakes Rules explain who can take part, how to get Sweeps Coins (including free methods), how promotions work, and what is required to redeem prizes. If anything on a promotion page conflicts with these general rules, the promotion’s specific terms take priority.

For brand and gameplay context, see the main page at HappyEnding Casino.

Eligibility: who can participate in sweepstakes play

To take part in sweepstakes gameplay using Sweeps Coins, you must meet all eligibility requirements below:

You must be at least 18 years old, or the legal age of majority where you live (whichever is higher). You must also be able to enter into a legally binding agreement, and you must not be barred from participation by local laws or these rules.

HappyEnding Casino may restrict or refuse participation where required for compliance, fraud prevention, safer play, or operational reasons.

Geographic limits: where sweepstakes participation is available

Sweepstakes gameplay is available in the United States except in Idaho, Michigan, Nevada, and Washington. It is also available in Canada except in Quebec.

Accounts are not permitted for residents of Russia, Ukraine, Belarus, Kazakhstan, and other restricted jurisdictions that may be updated from time to time. If you travel, your eligibility is assessed based on your current location and verification checks, not just the address on your profile.

Using a virtual private network or any location-masking method to bypass geographic restrictions is prohibited. If location checks show inconsistent or misleading data, your account may be restricted, suspended, or closed, and any balances or pending redemptions may be withheld while the matter is reviewed.

Straightforward account rules: one person, one account

To keep sweepstakes promotions fair, only one account is allowed per person. In addition, HappyEnding Casino may treat the following as linked and restrict them to a single account:

One household, internet protocol address, device, payment method, email address, or other identifiers associated with account access or funding.

You must register using accurate, current information and keep it up to date. If details are incomplete, false, or belong to someone else, the account may be suspended and redemptions may be refused until you pass verification.

Account sharing is not allowed. You may not sell, gift, transfer, or otherwise move Fun Coins, Sweeps Coins, prizes, or account access between people or accounts.

Inactive accounts (generally, 12 months without activity) may be closed. Closing an account, or having it closed, can result in forfeiture of unused Fun Coins, Sweeps Coins, and unredeemed prizes.

Understanding the two currencies: Fun Coins vs Sweeps Coins

HappyEnding Casino uses two virtual currencies:

Fun Coins are for entertainment play only. They have no cash value and cannot be redeemed for prizes.

Sweeps Coins are used for sweepstakes-style participation and may be redeemed for prizes if you meet the redemption requirements in these rules. Sweeps Coins cannot be purchased directly. They may be received through promotions, eligible bonus inclusions with Fun Coin packages, and free methods of entry.

No purchase necessary: how free entry works

No purchase is necessary to enter or participate in sweepstakes promotions where Sweeps Coins are available via free methods. Purchasing Fun Coins does not increase your chances of winning in any sweepstakes promotion compared with using free Sweeps Coin methods, because outcomes are determined by the game mechanics and the Sweeps Coins you use, not by whether you paid.

HappyEnding Casino offers an Alternative Method of Entry (also called AMOE), which is a mail-in option that awards Sweeps Coins without any purchase.

How to obtain Sweeps Coins: the main ways players receive them

Most players obtain Sweeps Coins in one or more of these ways:

You may receive Sweeps Coins as part of promotional offers, including welcome and achievement rewards. Certain Fun Coin packages may also include bonus Sweeps Coins automatically as a promotional inclusion, even though Sweeps Coins themselves are not sold.

You can also obtain Sweeps Coins via AMOE (mail-in), subject to eligibility checks and the limits set out below.

Welcome bonus: what you get and how to claim it correctly

New eligible players can access a welcome bonus that includes 2,000 Fun Coins and 5 Sweeps Coins. The Sweeps Coin portion is valid for 60 days.

This offer requires manual opt-in. You must claim it through the account achievements section. If you do not claim the bonus, it will not be applied automatically.

Achievement rewards: ongoing promotions with manual claiming

HappyEnding Casino may offer achievement-based bonuses that grant varying amounts of experience points, Fun Coins, and Sweeps Coins. These also use a manual opt-in approach: you complete the achievement requirements and then claim the reward.

Achievement offers can change, pause, or be withdrawn at any time. If the casino believes an achievement has been completed through prohibited behaviour (for example, automation or exploitation), it may remove the reward and restrict the account.

AMOE mail-in Sweeps Coins: the free method in plain English

HappyEnding Casino offers an AMOE mail-in bonus that awards 5 Sweeps Coins per approved request. AMOE Sweeps Coins are subject to a 3x rollover requirement and are valid for 60 days.

AMOE is limited to a maximum cashout of 20 Sweeps Coins per customer over a 60-day period. This cap applies even if you submit multiple AMOE requests within the same 60-day window.

Mail-in requests that are incomplete, duplicated, sent in bulk patterns, appear generated, or otherwise fail validation may be rejected. The casino may also request additional checks to confirm eligibility and prevent fraudulent submissions.

Rollover and play requirements: what you must do before redeeming

Sweeps Coins used for promotional purposes may have play requirements before they become eligible for redemption. As a general rule, bonus Sweeps Coins are subject to a 3x rollover requirement.

Separately, some Sweeps Coin awards may require at least 1x play-through before redemption eligibility, and in certain cases higher requirements may apply (up to 20x). Where a specific promotion sets a different requirement, the promotion terms control.

If you attempt to redeem before meeting the applicable requirements, the redemption may be declined or delayed until the requirement is met.

How sweepstakes promotions operate on HappyEnding Casino

Sweepstakes promotions may include welcome offers, achievements, periodic giveaways, and other limited-time events. Each promotion can have its own:

Eligibility criteria (including location and age) Start and end dates Claiming method (automatic or manual) Rollover requirements Prize or redemption limits

HappyEnding Casino may modify, suspend, or withdraw promotions at any time, including where it believes a promotion is being abused or where regulation or technical issues require changes. Changes generally apply going forward, but the casino may take action on past awards if it identifies fraud, error, or exploitation.

Prize redemption: thresholds, limits, and what you can redeem for

Eligible Sweeps Coins can be redeemed for prizes such as gift cards, cash, or cryptocurrency, depending on the available options at the time of redemption.

The minimum redemption threshold is 200 Sweeps Coins.

The standard maximum redemption limit is $10,000 per day. In New York and Florida, transactions are limited to $5,000. These limits may be applied per redemption request, per win, per day, or per customer, depending on risk controls and the payment method used.

Redemption processing times vary. Cryptocurrency redemptions are usually processed within 24 hours, while other redemption methods can take up to 10 business days. Delays may occur if verification is pending, documents are unclear, or additional reviews are required.

You are responsible for any taxes or reporting obligations connected with prizes.

Verification (KYC): why it’s required and what you’ll need

Before any prize redemption is completed, you must pass identity verification. This is required to help prevent fraud, underage participation, money laundering, and prohibited multiple-account activity.

Verification may include live video verification, a government-issued identity document, and proof of address. Redemptions over $2,000 require enhanced verification, which may involve additional documents or checks.

If you do not complete KYC within the requested timeframe, HappyEnding Casino may permanently suspend your account and may forfeit balances or pending redemptions in line with its terms and fraud prevention obligations.

Expiry and inactivity: when Sweeps Coins can expire

Bonus Sweeps Coins are generally valid for 60 days. In addition, Sweeps Coins may expire after 60 days of inactivity, depending on how your account activity and promotional terms apply.

To avoid losing eligibility, keep your account active and review any promotion-specific expiry dates.

Payments, chargebacks, and why reversals can cost you your account

Fun Coins can be purchased using approved payment methods, including Visa and MasterCard. Purchases are final and non-refundable.

If a chargeback or payment reversal is filed, your account may be suspended while the matter is investigated. Where reversals are deemed improper or abusive, HappyEnding Casino may cancel bonuses, void prizes, and close the account.

Purchases made from Washington are voided and refunded minus fees, in line with the platform’s location restrictions.

Strictly prohibited activities: what will get you disqualified

To protect fair play and the integrity of sweepstakes promotions, the following conduct is prohibited and may result in cancellation of Sweeps Coins, forfeiture of prizes, and suspension or closure of your account:

Using bots, scripts, automation tools, or any device that plays on your behalf Collusion or coordinated play intended to manipulate outcomes or promotions Exploiting bugs, errors, or unintended features to gain an advantage Creating multiple accounts, or using shared devices and payment methods to evade the one-account rule Using a virtual private network, proxy, or location masking to bypass geographic restrictions Attempting to buy, sell, gift, or transfer accounts, coins, or prizes Money laundering, fraudulent conduct, or providing false documents during KYC

HappyEnding Casino may investigate suspicious activity, withhold redemptions during reviews, and report conduct to relevant authorities where appropriate.

When the casino can suspend or close an account

An account may be restricted, suspended, or closed if HappyEnding Casino reasonably believes that:

Eligibility requirements are not met Account information is inaccurate or unverifiable KYC checks are failed or ignored Prohibited activity has occurred or is attempted A payment reversal, chargeback, or suspected fraud is connected to the account There is a compliance or legal requirement to do so The account has been inactive for an extended period

If an account is closed, any unused Fun Coins, Sweeps Coins, and unredeemed prizes may be forfeited.

Disputes and legal notes: how issues are handled

Disputes are generally handled through individual arbitration rather than class actions. You may have the option to opt out of arbitration within 30 days of registration, subject to the applicable process and requirements.

The platform is provided ‘as is’ without warranties, and liability is limited, generally capped to the amount paid by the player in the last 30 days, where applicable.

HappyEnding Casino is operated by Global Limited Holding EOOD (Bulgaria). Governing law is stated as Delaware law, with arbitration and forum details varying by dispute type. Where translations exist, the English version controls.

Responsible play tools and support

HappyEnding Casino is designed for recreational social gameplay. If playing stops feeling fun, take a break and use the platform tools such as time-outs, self-exclusion, spending limits, and reality checks where available.

For independent help and guidance, visit BeGambleAware and consider self-exclusion options such as GamStop if you also use United Kingdom-licensed gambling services.

By participating in sweepstakes gameplay on HappyEnding Casino, you confirm that you meet the eligibility requirements, understand how Sweeps Coins and prize redemptions work, and agree to follow these rules and any promotion-specific terms.